POLICIES

Precision Fitness HK has partnered with Mind Body Online to provide you with the convenience of being able to sign in for classes and purchase packages and sessions online. It is our intention to ensure that your information is safe, kept private and will never be shared or sold.
* All policies are subject to change without notice and for the most up to date policies please contact us directly at info@precisionfitnesshk.com

CANCELLATION POLICY / NO SHOWS

If you book a session online and do not cancel within three hours of the class, either online, by phone or in person, you will be charged for your session. If you ever have any questions or concerns, you can contact us directly.
Unlimited Fit Camp/ Transform Me Package holders will be assessed a cancellation fee of HKD$200 per incidence for any late cancellation or no show.
We have the right to refuse you entry to a class if you turn up without booking in advance online.

WAITLIST POLICY

If you are unable to get in a Fit Camp class you desire because it is fully booked, we highly recommend putting yourself on the waitlist. You must purchase a class package before you can reserve a waitlist spot. If you don’t receive a spot in your desired class, a class credit will remain in your account for future use; class credits are not refundable.
If a spot becomes available in Fit Camp for which you have been waitlisted , you will automatically be enrolled. You will receive an email confirming your enrollment into the class from the wait list. Please note, we assume you want to take every Fit Camp session you are waitlisted for. If you are no longer interested in a class for which you are on the waitlist, you must remove yourself from the waitlist (online or by calling any one of our coaches and speaking with someone) or you risk being automatically enrolled and charged whether or not you attend.

REFUND POLICY

There is no refund for merely changing your mind as we are here to get you results and these results cannot be achieved if you fail the attend our sessions.

LEAVE OF ABSENCE / MEMBERSHIP FREEZE

Members may choose to take time off from training, in which case, they must inform Precision Fitness via email or by calling, at least 2 weeks in advance, to prevent their package from expiring. Failure to notify Precision Fitness of “freezing” status in a timely manner may result in packages expiring, which is non-refundable.

RATE INCREASES

Members shall be notified 60 days in advance of any rate increases unless the increase is due to change in membership type.

WAIVER & RELEASE POLICY

By signing up for a Fit Camp class, you acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You further acknowledge that Precision Fitness HK strongly recommends that you consult with your physician prior to commencing any classes. You acknowledge that you are fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to, abnormal blood pressure, fainting, heart attack or death. You assume all risk for your health and well being, and fully release and hold harmless for any responsibility, cost or damages Precision Fitness HK and all its wholly owned subsidiaries, its instructors, members and employees. You acknowledge that your agreement to this release applies to each time you visit Precision Fitness HK. You hereby acknowledge that you, and any minor under your care, have voluntarily chosen to participate. You assume all risk for your health and well being, and that of any minor under your care, and fully release Precision Fitness HK and all its wholly owned subsidiaries from all liability.